We guarantee quick support!
Our machines are a byword for quality, proven technology and cutting-edge engineering. Malfunctions or even production downtimes are therefore rare - but, of course, they cannot be completely ruled out. Such situations call for a quick solution to the problem. Our experts ensure that your line is back up and running in the least possible time.
Off-Site Support
With B+S Off-Site Support, a B+S team of experts analyses unexpected machine downtimes during production and pre-production. Our B+S service technicians also help you get your machine back to full working capacity.
The B+S team of experts is made up of technicians with years of experience at B+S. In addition to having in-depth knowledge of B+S machines, they also have extensive experience acquired through their focus on technical support and problem solving.
- Rapid assistance in case of machine downtimes during production or production preparation
- Increased accessibility to B+S expertise
- Increase in production safety
- Cost reduction due to fewer service visits
Planned Support
Bausch+Ströbel offers you support tailored to your needs, whether through planned on-site service or remote diagnostics. This includes the following, for example:
- Troubleshooting
- Maintenance
- Integration of Modifications
- Training
- Pharma Services
- Process support
Field Service
With our huge pool of machine experts, we certainly have a competent technician to meet your requirements.
We do not only offer trouble-shooting but also maintenance, repair or modifications of our machines. If you want expert assistance to enhance the reliability of your equipment, we can supervise production or assist in qualification testing at your site as well.
- We have technicians worldwide providing fast on-site support
- Our expert maintenance and care increase equipment reliability and prolong the service life
- We minimize downtimes by detailed planning and scheduling of our visits for maintenance, repair or modifications. Our targeted interventions are highly efficient
- Our expert machine know-how ensures top quality standards
