Join us and make a difference
Together, we add up to more
As a Site Manager & Service Account Manager (m/w/d) you bridge the gap between people and technical solutions through genuine customer connection. Become part of a team that values experience and shapes the future - we look forward to getting to know you!
Your Responsibilities
Site Management
- Lead daily operations in Kilkenny, ensuring high operational performance of the CCC
- Provide disciplinary leadership and scale the organization, aligning team capabilities with business growth
- Take ownership of financial performance of the CCC, including annual (resource) planning, budgeting, liquidity, cost control and contribution to overall service profitability
- Act as the primary interface to Headquarters and internal departments, while ensuring full compliance with local laws, regulations and corporate standards
Service Account Management
- Primary customer contact, ensuring satisfaction and long-term partnerships
- Understand and analyze customer technical requirements, identify the underlying need and provide solution-oriented consulting
- Translate customer demands and technical issues into clear, structured inputs for internal expert teams and ensure effective follow-up
- Identify and develop new business opportunities in the Irish market
- Handle escalations and coordinate efficiently with Headquarters and internal stakeholders
Your Qualifications
- Relevant technical and commercial qualification
- Experience in technical departments, service, sales or business development
- Strong entrepreneurial mindset and organizational skills
- Proven leadership with disciplinary responsibility is a plus
- Experience in Administration (HR, Finance, etc.) is a plus
Contact Person
Jörg Eichele
Phone: +49 7904 701 0
